- View history and usage
- Make credit card payments online conveniently and securely
- Quick pay feature
- Manage your account
- Update phone numbers and addresses
- Terminate service
- Request a service call
- Email customer service
Online Bill Payment
If paying your bill Online just click on the green "Pay Your Bill Now" button. Have your account number and the phone number listed on your account handy and follow the prompts.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
Bank draft enables you to have your water bill deducted from your bank account
(checking or savings) automatically each month. The bank draft procedure is as follows:
1) We send you a copy of your monthly water bill for your records. Bills typically are mailed or emailed
the second business day of the month. The bill will indicate as a reminder to you that the payment will
be made by automatic bank draft.
2) On or about the 15th of the month, a bank draft payment request will be submitted to our bank,
Chase, who will in turn electronically withdraw the payment from your account. This gives you about a
ten day window after receiving your bill to ensure adequate funds are available in your account and to
record that deduction.
To sign‐up for recurring bank draft payment, please complete, sign, and return to us a Bank Draft
Authorization Form (available on our website at www.carefreewaterco.com). Remember to double check that
all the required banking information is completed. We will accept forms that are mailed, faxed, or
electronically delivered. Any changes or updates must be submitted by the 1st of the month or fees may be
Payment Drop-off Location
Payments may be mailed to our Post Office Box or placed in our drop box located at the Town of Carefree Post Office Building (down the hall that is opposite the post office boxes, past the real estate office). You are also welcome to drop off your payment at the Water Company office in‐person at 7181 Ed Everett Way. A mail slot is available at the office for after‐hours payment drops.*
Payment Through Financial Institution Online Bill Pay
If your financial institution offers on‐line bill payments, you may instruct them to make a direct payment to Carefree Water Company. The amount you pay through your bank will be credited to your water account by the business day following the day it is received. Remember to double check that the Payee (Carefree Water Company) and the amount are correct before processing the payment. The Water Company has no control over this process until payment is received from your financial institution.*
* The on-line bill payment, plus cash and check payment options may require a $250 security deposit.
Carefree Water Company
P.O. Box 702
Carefree, AZ 85377